hi.guru is a unified business conversation hub, connecting your business to your customers, employees and processes through smart instant messaging conversations. hi.guru enhances the way that you communicate, providing secure and rich exchanges that result in an improved and more efficient communication experience.
Use hi.guru to
• Communicate with your customers through multiple instant messaging channels (Public and direct communication channels)
• Provide autonomous CX with chatbots
• Handle concurrent conversations on the go
• Share files, media, locations with your customers to assist with their queries
• Easily transfer conversations to the right person or skill-set
• Never miss a conversation from a customer, be instantly notified when a customer messages you with full push notification support
• Easily search your full conversation history
• View insights and analytics into your businesss conversations and channels
• View conversations between your customers, people and chatbots